TherapyNotes Reviews and Testimonials


Don't just take our word for it.
Our customers love TherapyNotes, and we love our customers.

Rated 9.4 out of 10 based on 253 reviews.

TrustPilot Review Rating
So Easy to use!
January 23, 2017
This is such an easy program to use for a therapist who has minimal experience with billing on their own. I love it. It helps my practice move stream lined and keep money coming in on the regular which you may not be able to find with a biller. Your in control of your billing and the customer service if you have questions is amazing! They are so helpful.
TrustPilot Review Rating
TherapyNotes improved my practice by 100%
January 16, 2017
I am a techno dinosaur and found TherapyNotes to be extremely user-friendly, and facilitates practice notes and documents completed in a professional manner. Appointments are recorded and changed in the drop down menu; my clients receive timely notification of their appointments, late cancellations, and no show fees processed with little effort, billing is a breeze, and the customer service is responsive, polite and supportive. Thank you TherapyNotes, life just got a little easier.
TrustPilot Review Rating
Best tool for private practice owners!
December 28, 2016
Do you need to simplify your private practice? Have one spot to go for everything? Then you need TherapyNotes. It holds client profiles, documents, and prompts you through assessments, session notes and billing. Your biller can have access as well without having access to confidential client information. Superior customer support, not that you'll need it much as everything works as it should and it very user friendly.
TrustPilot Review Rating
November 2, 2016
I have been in private practice as a solo clinician for the past 15 years and a clinician for almost 25 total. I have always maintained paper files/notes and manual billing/printing/mailing... I am NOT tech savvy at all, but two months ago I bought myself an Ipad Pro and signed up for TherapyNotes in hopes of making my paperwork life easier... I thought it would take me a long time to learn and make the transition, but after just two months I feel 100% comfortable with the program and it has improved my efficiency and taken the stress out of the paperwork/billing for me. I used to have a pile of work at the end of the week, but now... I never do! It is wonderful! I highly recommend this!!!
TrustPilot Review Rating
TherapyNotes is great
October 19, 2016
TherapyNotes is fantastic. You can use it to schedule, document and bill all your services. The system generates reminders for you to do your documentation, sends reminder appointments to families about your sessions, and cues you to complete compliant documentation. They have all the updated CPT and DSM codes built in. It's a time saver and provides great functionality. Best of all, you can do your billing directly through the system and generate invoices for families.
TrustPilot Review Rating
TherapyNotes is AMAZING!!!
October 17, 2016
TherapyNotes has been VERY user friendly. I have had a couple of questions, both of which were answered quickly and efficiently by calling their customer service number. Everything has had easy to follow instructions! I love how easy it was to sign up to accept different insurances and it took very little time to be approved, which was a surprise as I have heard of others who have waited a month or more for their approvals. I strongly recommend TherapyNotes!
TrustPilot Review Rating
Great price, intuitive... easy.
October 9, 2016
An excellent practice management app. I have been using this in my private practice for months and it is much more intuitive and seamless than any other system I have used my 2 previous practices. TherapyNotes consistently pushes updates for issues that arise in the software as well as overall site improvement. The billing is much less complicated than other systems. Intakes, treatment plans, an therapy progress notes are all intuitive with easy prompts. All notes may be easily accessed after upload to the secure cloud. The system is extremely helpful with the all new ICD-10 codes as well. There are too many features to note everything about TherapyNotes, not to mention the outstanding customer service and technical support. I highly recommend!
TrustPilot Review Rating
A godsend
September 25, 2016
I am a solo practitioner, mental health counselor. TherapyNotes has been a godsend for me, well worth the reasonable price. It makes note writing very easy, TherapyNotes provides prompts and reminders to make sure I complete necessary tasks such as updating treatment plans, and completing a HIPPA agreement for each patient. I can access records of a patient very quickly, and easily scroll down and find past notes. TherapyNotes also has a great billing component allowing me to bill through TherapyNoes and also to easily print out billing statements to mail to patients.
TrustPilot Review Rating
Wish I could give 6 stars!!
September 17, 2016
Awesome Tech Support; readily available, patient, knowledgeable, and always eager resolve issue(s). If an organization and/or company is considering Therapy Notes, they need to get on board, immediately! Maneuvering through the program is made easy by accessing the "Help" function which includes a wealth of information (my favorite includes the tutorials). Keep up the great work, Therapy Notes, your efforts are greatly appreciated!
TrustPilot Review Rating
Great service and Very Intuitive
September 13, 2016
I have a small therapy practice of five licensed clinicians. We are all extremely busy and were bogged down with systems administrative tasks when we were using our previous scheduling and billing vendor. I couldn't believe how seamless the transition was and how intuitive the system is to use. No longer did we have to be systems engineers just to complete our scheduling and billing. TherapyNotes reduced our administrative time exponentially, saving us time, money and frustration. The response time from our account manager is superior and my questions are always answered in a very prompt manner, usually within a couple of hours.
TrustPilot Review Rating
Great Practice software
September 8, 2016
I have been using Therapy Notes for two years and continue to be pleased with the software program, the updates and the great customer service.
TrustPilot Review Rating
Love Therapy Notes!!
August 31, 2016
Therapy Notes has made all the difficult things about a private practice simple and user friendly. It is one stop shopping for the therapist! Their support staff are extremely helpful and easy to contact! I highly recommend this program and service!!
TrustPilot Review Rating
Great tool!!
August 31, 2016
I would not trade this system for anything else. The system works so well and the support is outstanding if you need any help. A+++
TrustPilot Review Rating
June 30, 2016
This program is the best EMH program I have ever used. It is intuitive and appreciate the reminders. Thank you, TherapyNotes, LLC!
TrustPilot Review Rating
Excellent in many ways
June 21, 2016
I needed a better note writing & billing system. I tried a few others but had difficulty with their 30 day trial. When I did the trial of TherapyNotes I was able to figure out a majority of the notes, billing and set up on my own as oppose to other systems where I had to read, reread and call their customer service line/technical support. When I've had to call TherapyNotes customer service line, they're not difficult to reach and are very patient and will get back to me as promised if something is more complicated. I've been very happy. The price is competitive with other programs. It's web based which has made it very easy for me to enter a lot more professional communication and phone calls than when I did hard copy notes or a program that was located on one computer. Billing program is very easy to send and on top of what's billed. I think it's worth a trial run.